Trends to Watch

The research we have done is three-fold in nature. First, we provide some macro-level prognosticating on the direction the industry is headed in terms of growth. As part of that 30,000-foot view, we gauge both the optimism and pessimism perspectives of our respondents for the year to come. From a pure projections standpoint, CompTIA projects the global IT industry will grow at a rate of 3.7 percent in 2020, with upside potential in the 5.4 percent range and a downside floor of 1.9 percent.

Secondly, we outline the top trends we see coming down the pike. This year’s trends are heavy on emerging technologies and their impact, along with issues around cybersecurity and the United States’ upcoming presidential election. Here’s the rundown:
Tech-Washing Fades in Favor of Real Strategy
Workforce Diversity Grows in Many Ways
Tech Topics Are Front and Center in U.S. Elections
Hype Meets Reality with Emerging Technology
Internet of Things Continues to Redefine IT Architecture
Artificial Intelligence Eats the World
Demand for Integration Leads to Demand for Automation
Cybersecurity Becomes More Operational
Deep Fakes and 5G Exacerbate the Data Management Challenge
Tech Industry Regulation Stirs Fears

Lastly, we carve out some analysis around two of our organization’s main constituencies: technology professionals working in jobs both in and outside of the tech industry, and then those IT vendors, distributors, and channel providers that operate as part of the core tech industry.

Findings show that the vast majority of technology workers feel optimistic about their role as an IT professional. In the U.S., 86% of IT pros rate their outlook as very good or fairly good. The primary reason for the positive sentiment is high demand for technology skills, which in turn leads to robust career options. There is also a sense that the importance of technology to business objectives makes technology a more integral part of business operations and gives IT pros an opportunity to play a role in the direction of the organization. Conversely, one of the main reasons for concern is the challenge of increasing complexity in business systems and the need for skills diversity.
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