Business Strategies for MSPs
Here is a simple example: A data center may have a portfolio of aging data center equipment (server, storage and networking) that was sold with a three-year warranty and support agreement. At the end of year three, the support expires. Enter TPM service providers who will extend support for the equipment for a fee. Service level agreements (SLA) spell out important support functions such as response times (i.e., same day or next day) and specify minimum certification levels for the support engineers, etc.
TPMs are relevant because they allow the customer to avoid a hardware refresh, but still enjoy the same level of operational quality. The TPM approach is also a tactic to manage or delay OEM-forced upgrades.
Why MSPs Should Consider TPM
With the economic challenges in mid-2020 and for the foreseeable future, the tendency is to try to extend the useful life of hardware assets (and again, avoid the cost of a hardware refresh). This is analogous to repairing your older model car instead of purchasing a new car right now. By creating your own TPM practice or teaming with a TPM organization (such as a reputable distributor), MSPs can also create a new income stream.
More Info: comptia a+ technician
TPMs are relevant because they allow the customer to avoid a hardware refresh, but still enjoy the same level of operational quality. The TPM approach is also a tactic to manage or delay OEM-forced upgrades.
Why MSPs Should Consider TPM
With the economic challenges in mid-2020 and for the foreseeable future, the tendency is to try to extend the useful life of hardware assets (and again, avoid the cost of a hardware refresh). This is analogous to repairing your older model car instead of purchasing a new car right now. By creating your own TPM practice or teaming with a TPM organization (such as a reputable distributor), MSPs can also create a new income stream.
More Info: comptia a+ technician
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