Best help desk certifications

Many IT professionals begin their careers in technical support and help desk roles. And to give students a leg up, schools are increasingly offering courses that prepare students to acquire help desk certifications. You can certify in either the help desk functions as a whole or concentrate on a specific vendor’s platforms and products.
HDI certifications: Formerly called the Help Desk Institute, HDI offers certifications that range from the entry-level HDI desktop support technician to the HDI support center director. The HDI technical support professional certification is particularly popular with hiring managers. HDI also offers credentials for support center analysts, team leaders and customer service representatives.
ITIL: The UK organization AXELOS is charged with promoting best practices for IT service management (ITSM). ITIL, formerly an acronym for Information Technology Infrastructure Library, is the registered name for a widely accepted framework for managing IT service delivery. There are five ITIL certifications, ranging from foundation to master.
Apple certified support professional (ACSP): You can demonstrate your expertise with macOS support essentials with this the ACSP certification from Apple.
Certified associate in project management (CAPM): Offered by the highly respected Project Management Institute (PMI), the CAPM is an ideal entry-level management credential.
Project management professional: Also offered by PMI, the PMP credential is among the most prestigious in the profession. A number of subspecialty certifications are also available.
Certified Scrum master: The entry-level CSM certification is offered by the Scrum Alliance. It is an excellent way to show your knowledge of Scrum and Agile management practices.

More Info: jobs that require comptia a+ certification

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